Frequently asked questions
Everything buyers usually ask before starting.
GEO-AI is a Generative Engine Optimization (GEO) platform. It measures and improves how ChatGPT, Claude, Gemini, Perplexity and Grok understand, describe and recommend your brand. It is not a geospatial or mapping tool. Available worldwide, for every sector and language.
Is GEO-AI a geospatial or mapping tool?
No. GEO means Generative Engine Optimization: visibility in AI assistants.
Which countries and sectors do you serve?
All of them. GEO-AI is a SaaS available worldwide, in English, Spanish, Portuguese and French.
How do I buy?
Create an account at geo-ia.app and choose a plan. Basic and Premium are one-time payments, Subscription is monthly, Agency and Enterprise are by contract. Prices are in USD.
How long does a report take?
Up to 6 hours. Analyses run in the background, so you can leave the page.
Is my data safe?
Data is encrypted in transit and at rest, access is isolated per workspace, and you can download our Security & Data Protection Statement. We commit to 99% monthly availability.
Can I cancel?
Yes. Subscriptions can be cancelled anytime and stay active until the end of the paid period. See the refund policy.
How do I get support?
From the in-app support center or the contact page. Subscription and Enterprise plans include priority support.
